Here is the revised Terms and Conditions document with your telephone number added:

Terms and Conditions

Welcome to Cybersmart Aquatics! By accessing or using our website, located at shop.cybersmartaquatics.com, you agree to comply with the following terms and conditions. Please read them carefully. If you do not agree to any part of these terms, do not use this website or its services.

1. General Information

• Website Name: Cybersmart Aquatics

• Website URL: shop.cybersmartaquatics.com

• Contact Email: webshop@cybersmartaquatics.com

• Physical Address: 48 Pienaar Road, Milnerton, Cape Town, Western Cape, South Africa, 7441

• Telephone: +27 (0)21 286 0511

These Terms and Conditions are governed by the laws of the Republic of South Africa. Any disputes shall be subject to the jurisdiction of South African courts.

2. Use of the Website

• You agree to use this website for lawful purposes and in a way that does not infringe on the rights of others or restrict their use and enjoyment of the website.

• Unauthorized access, use of the website for malicious purposes (e.g., hacking, introducing viruses), or breaching these terms may result in legal action.

3. Orders and Payment

• All prices are listed in South African Rand (ZAR) and include VAT where applicable.

• We accept payment via the following secure methods:

• SnapScan: A mobile payment solution.

• PayFast: A South African payment gateway supporting credit cards, EFT, and more.

• Orders are confirmed upon receipt of payment. If a product is unavailable or cannot be fulfilled, you will be notified promptly, and a full refund will be processed.

• Cybersmart Aquatics reserves the right to refuse or cancel orders at its discretion.

4. Product Information

• We strive to ensure product descriptions, images, and prices are accurate. However, minor discrepancies may occur (e.g., color variations in images).

• In the event of a pricing error, Cybersmart Aquatics reserves the right to cancel or adjust orders and notify customers accordingly.

5. Shipping and Delivery

• Orders are processed within 2-3 business days of payment confirmation.

• Delivery times depend on the courier service and your location. While we aim to meet delivery timelines, delays caused by external factors (e.g., courier issues) are beyond our control.

• Shipping costs will be calculated and displayed during checkout.

6. Returns and Refunds

For full details on our return and refund process, please refer to our Return Policy. Key points include:

• Returns are accepted within 10 business days of receipt for eligible items.

• Refunds for defective goods are processed in accordance with South African law (Consumer Protection Act).

• Refunds are issued to the original payment method and processed within 7 business days of receiving returned items.

7. Privacy Policy

Cybersmart Aquatics values your privacy and is committed to protecting your personal information in compliance with the Protection of Personal Information Act (POPIA).

• By using this website, you consent to the collection, storage, and use of your personal data as outlined in our Privacy Policy.

• Customer data is not shared with third parties except as required by law or for the fulfillment of services.

8. Intellectual Property

• All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Cybersmart Aquatics and is protected under copyright and intellectual property laws.

• Unauthorized use, reproduction, or distribution of content without prior written consent is strictly prohibited.

9. User-Generated Content

• Users may post comments, reviews, or other content on the website. Such content must not:

• Violate any intellectual property or privacy rights.

• Contain defamatory, offensive, or unlawful material.

• Cybersmart Aquatics reserves the right to monitor, edit, or remove user-generated content at its discretion.

• By submitting content, you grant Cybersmart Aquatics a non-exclusive, royalty-free license to use, reproduce, and modify the content.

10. Limitation of Liability

• Cybersmart Aquatics is not liable for any direct, indirect, or consequential damages arising from the use of the website or the purchase of products.

• Our liability for any claim is limited to the value of the product purchased.

11. Force Majeure

Cybersmart Aquatics is not responsible for delays or failure to perform obligations due to events beyond our reasonable control, including but not limited to natural disasters, strikes, pandemics, or power outages.

12. Hyperlinking to Our Content

Organizations may link to our website only if the link:

• Is not deceptive.

• Does not falsely imply sponsorship or endorsement.

• Fits within the context of the linking party’s site.

Unauthorized use of Cybersmart Aquatics’ logo or content is prohibited.

13. Dispute Resolution

• We aim to resolve disputes amicably. If a resolution cannot be reached, disputes will be governed by the laws of South Africa and resolved in South African courts.

14. Changes to Terms and Conditions

Cybersmart Aquatics reserves the right to update or modify these terms at any time. Changes will be posted on the website, and continued use of the website indicates acceptance of the updated terms.

15. Contact Information

For inquiries, please contact us:

• Email: webshop@cybersmartaquatics.com

• Telephone: +27 (0)21 286 0511

• Physical Address: 48 Pienaar Road, Milnerton, Cape Town, Western Cape, South Africa, 7441

• Website: shop.cybersmartaquatics.com